I read everything myself and reply within one working day. If your problem is not something I am good at, I will tell you that rather than take the work, and where I can I will point you at someone better suited.
Based in Dubai. Working in Arabic and English.
Each button opens your email with the useful questions already in it, so the first reply can be a real answer instead of a request for details.
If none of the above fits, write anyway. A short email with a real question is always welcome, and I answer plenty of them without anyone buying anything.