The file itself
The numbers,
then the verdict.
A refused cash-on-delivery order is not a lost sale. It is a sale you paid for twice: the trip out, the trip back, and the ad that bought it. This file shows what refusals cost you, where they come from, and what to do about each one, in Arabic and English.
14 days to change your mind. Open the file, decide, no questions.
The courier drives out, knocks, and drives back. You pay for both trips. The ad that brought the order is already spent, and some items come back too damaged to sell again.
Most stores see the refusal rate and move on, because the dashboard still counts the order as a sale. The bank never sees it. In the example inside the file, one refusal cancels the profit of three good orders.
Your COD month in ten numbers: the cost of one refused order, what you lose in a month and a year, and how many good orders each refusal cancels out.
One row per city, product or campaign. The file says what to do with each: keep it, confirm on WhatsApp, call first, or stop the ads there.
How much you can offer customers to pay online and still come out ahead, and what that switch saves you every month.
Eight signals, one score, one action: ship it, confirm it, or call and ask for part of the payment first.
The habits that keep refusals low, as a checklist you can tick off every Monday.
Confirmation, address check, the evening before, the morning of, after a failed delivery, the prepaid offer and the call. In Arabic and English.
It will not stop every refusal. It shows which ones are worth stopping, and what that is worth to you.
Instant download, Arabic and English, updates included, and 14 days to change your mind.
